Uber drivers fired in New York can now appeal before a panel of their peers

23 Nov 2016

Quartz | Allison Griswold

Uber has fought hard against the claim that its drivers are employees. But in most of the US, the company retains a very employer-like power—the right to unilaterally fire workers from the Uber platform.

This being the new digital economy, of course, Uber doesn’t think of this as firing. Rather, the company calls it deactivation. Uber can “deactivate” drivers for anything from misconduct to poor passenger ratings. It’s one reason the company’s five-star ratings system is notoriously inflated; drivers will sometimes beg passengers for a perfect review if their score has dropped precipitously low. In most cities, drivers who have been kicked off Uber’s platform have little recourse.

Until now. This month, the company finalized an agreement to let its more than 40,000 drivers in New York appeal deactivation decisions, in front of a panel of their peers.

The announcement comes six months after Uber first agreed to implement an appeals process, part of its recognition of the Independent Drivers Guild (IDG), a group that advocates for Uber drivers in New York.

Read the full article here: http://qz.com/843967/uber-drivers-fired-in-new-york-can-now-appeal-before-a-panel-of-their-peers/

 

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